Pricing Policies

The Fine Print

In-Studio Community Etiquette

• For all group classes, arrive 5-10 minutes early.

• For privates, please arrive on time.

• Please fill out a new student waiver prior to your first class.

General policies:

All class passes, unlimited months and monthly auto renew memberships become active on day of purchase, may not be shared, and are non-refundable and non-transferable. Workshops and special classes are not included in memberships.  New Client Special may not be extended for any reason.

Lost and found: All belongings left behind will be donated on the last day of each month. Items may be picked up from the lost and found during our lobby hours, 15 minutes prior to each class on the published schedule. We cannot be responsible for the security and safety of items left behind or lost/stolen during class.

Reservations: Reservations are a must. In person classes are limited and may fill up.

Cancellation policy: Late cancel/no show 

If you no show or cancel your group class reservation within less than 24 hours of class you’ll incur a No Show/Late Cancel Fee equal to your class purchase price, or the drop in fee for subscription holders. 
Private sessions require a 48 hour cancellation notice. If you cancel less than 48 hours before a private class, you will incur a No Show/Late Cancel Fee equal to your session purchase price, or the single session fee for subscription holders. 
**Exceptions are made for illness only. Please do not come to class if you feel ill; you will be given a refund of your purchase.

Inclement weather, health of staff

Safety of our clients and staff are our priority, which may necessitate class cancellations.  We will email if any last minute cancellations happen. Class reservations ensure we’ll send you a personal message if class is cancelled.

Retail return policy

Yingling Yoga accepts returns or exchanges for regularly priced merchandise within 14 days of purchase. To be eligible for return, merchandise must have tags attached and be unused, unworn and undamaged. All sales and discounted merchandise are final.  Proof of purchase required for all returns.

Monthly Memberships: Monthly AutoRenew policies

Unlimited Monthly Membership: Unlimited in-studio and online classes with a 3 month minimum commitment and auto renew. Memberships activate on the day of purchase; Monthly membership dues are charged to your card the same date every month and continue to charge until we confirm your email request for membership termination or suspension. Occasionally studio will close for vacation or illness. Memberships will not stop during that time, but membership perks may be given.

Mini Membership – 4 classes/mo:  Mini Membership is a 4 class per month monthly auto renew membership with a 3 month minimum commitment.  Any unused classes will be lost; classes will not roll over.  The 4 classes can be used for in-studio or livestream classes. Memberships activate on the day of purchase; Monthly membership dues are charged to your card the same date every month and continue to charge until we confirm your email request of membership termination or suspension.

Suspending or terminating memberships:

Suspension: Unlimited and mini monthly members are eligible for one, annual membership suspension(freeze) for a minimum of 2 weeks and maximum of 3 months.  Suspension/cancellations are complete only when we confirm your email; if you don’t receive an email from us, that means we didn’t receive your email. A minimum of 14 days notice prior to suspension start is required, and start/end dates of suspension must be submitted in writing via email to yinglingyoga@gmail.com. We are not able to facilitate suspensions or issue refunds for suspensions requested retroactively.  To protect you and create a paper trail,  we are not able to accommodate suspension requests made in person, via social media, over the phone, or any other way except emailing us at yinglingyoga@gmail.com. Memberships will be subject to the terms of membership when reactivated from suspension.

To terminate (cancel) your membership, requests must be made in writing via email to yinglingyoga@gmail.com at least 14 days prior to your next charge date.  We are not able to offer refunds or account changes with notification 13 days or less prior to a monthly charge.  Absolutely no retroactive refunds for notices received after a monthly dues charge, regardless of usage or circumstance.  We do not monitor your accounts for non-use; our memberships continue to charge until we confirm your email notification. Please note all suspension or termination requests must be made in writing via email to yinglingyoga@gmail.com in order to create a paper trail which protects you.

Freezing a 10 class pass:

For 10 class passes, 6-month expiration date may be adjusted for medical issues that result in the inability to practice for longer than 7 days.   It is the student’s responsibility to notify the studio at the time of injury or illness. We are unable to make adjustments to dates retroactively. A statement of injury or illness must be documented in writing by a physician before any adjustment to the membership is made.  Memberships and class packages may not be extended to accommodate non-use, vacation and/or travel dates.

Scholarship discounts for underserved populations:

Yingling Yoga’s scholarship program is to benefit underserved populations including, but not limited to – people of color, LGBTQ, veterans, disabled and fixed income seniors – as part of our overall mission that yoga shall be available to everyone.  It serves our effort for an inclusive yoga community that allows the teachings, practice and benefits of yoga to be accessible for everyone across socioeconomic and demographic groups. Scholarship is meant to encourage individuals who are passionate about delving into their physical practice of yoga. We offer variable discounts and work trade;  all access is decided on a case by case basis, however no one will be turned away for lack of funds.  Please email yinglingyoga@gmail.com to inquire; we will do everything we can to ensure access, however scholarship must be arranged via email prior to your first class.

Family/partner membership discounts:

Families who practice together, stay together!  Yes, we do offer family discounts on Unlimited Monthly Memberships.  If one household member is a full-paying monthly member, additional household residents receive 30% off in his/her monthly membership. Please email yinglingyoga@gmail.com to set this up.  Terms: Must reside in the same residence.  Applies to all family relationships: spouses, partners, mother/daughter, etc. Cannot be combined with any other offer.  If the primary member receives a discounted membership, then the secondary member’s discount = 30% MINUS the primary discount. 

Minors:

Folks 14 and older are welcome to attend group classes at Yingling Yoga, either to attend with a grown up or come alone – so long as they don’t cause a disturbance. All ages are welcomed for private sessions. Parents or guardians will need to accompany minors during their first visit to complete the New Student Form.

Student discounts:

We offer need-based student discounts of up to 20% for Full time students (with valid student ID).  Please email us yinglingyoga@gmail.com and we’ll work with you!  Discounts are offered on any *full priced* monthly membership and cannot be combined with any other offer or discount. Not valid on New Client Special.

Schedule Changes:

Yingling Yoga reserves the right to cancel or change the date, teacher or time of any class, workshop, or retreat. We will do our best to notify participants in a timely manner if this occurs. Please book your classes on our website for the most up-to-date schedule & to ensure the most effective communication for class cancellations and sell outs. If workshops, retreats or training are cancelled, we offer full refunds. We do not offer refunds, account credit or extensions due to changes, cancellations, or teacher substitutions on our drop-in schedule.